Last Updated: 31 January 2026

UNNU (“we”, “our”, “us”) is owned and operated by UNNU L.L.C. S.P.C., a company incorporated in Abu Dhabi, United Arab Emirates.

We are committed to protecting your privacy and ensuring that your personal data is collected, used, stored, and shared in accordance with applicable data protection laws, including the UAE Personal Data Protection Law (PDPL) and, where applicable, the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we handle personal data when you use the UNNU mobile application, website, and related services (collectively, the “Platform”), including transactions conducted through the UNNU Store.

By accessing or using UNNU, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect personal information you voluntarily provide, including:

• Email address
• Phone number
• Name
• Profile information and biography
• Social media links
• Corporate or business details (for business accounts)
• Communications with customer support

1.2 UNNU Account & Number Information

We collect and process:

• Your assigned UNNU Number
• User ID and account identifiers
• Account status and verification details

1.3 UNNU Store Transaction Data

When you buy, sell, or transfer items through the UNNU Store, we collect:

• Items purchased, sold, or transferred
• Transaction values and history
• Commission amounts
• Payment status and settlement records

Important: UNNU does not store full payment card details. Payments are processed securely by Apple App Store, Google Play Store, or approved third-party payment processors.

1.4 Communication & Content Data

UNNU is a text-only platform. We may collect:

• In-app text messages
• Public micro-posts and text content
• Profile-related text content

We do not collect:

• Voice recordings
• Video content
• Images or media files

Messages are not used for advertising and are never sold to third parties.

1.5 Automatically Collected Information

We may automatically collect limited technical data, including:

• Device type and operating system
• App version
• IP address (approximate location only)
• Language and regional settings
• App usage and interaction data
• Crash logs and performance data

This information is used strictly for security, analytics, performance optimization, and service improvement.

2. How We Use Your Information

We use personal data to:

• Operate and maintain the Platform
• Create and manage user accounts
• Assign and manage UNNU Numbers
• Operate the UNNU Store
• Process transactions and commissions
• Communicate with users
• Provide customer support
• Detect, prevent, and investigate fraud or abuse
• Improve platform security and performance
• Comply with legal and regulatory obligations

UNNU does not sell personal data and does not use personal data for advertising or tracking purposes.

3. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract (use of UNNU)
• Legitimate business interests
• Compliance with legal and regulatory obligations

4. Data Sharing & Disclosure

We may share limited personal data with:

• Payment processors (e.g., Apple, Google, approved providers)
• Fraud prevention and security service providers
• Corporate account owners (where applicable)
• Government or regulatory authorities when legally required

We do not share personal data with:

• Advertisers
• Marketing networks
• Data brokers

5. International Data Transfers

Your data may be stored or processed in:

• United Arab Emirates
• European Union
• Other jurisdictions where operationally or legally required

Where international transfers occur, UNNU applies appropriate safeguards to ensure data protection in line with applicable laws.

6. Data Security

UNNU implements technical and organizational security measures, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Secure cloud infrastructure
• Role-based access controls
• Regular security reviews and audits

Access to personal data is restricted to authorized personnel only and solely for operational, support, or legal purposes.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Platform
• Fulfill contractual and legal obligations
• Resolve disputes
• Enforce our policies

When data is no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Export your personal data
• Withdraw consent where applicable
• Close your account

Requests can be submitted by contacting: info@myunnu.com

9. Children’s Privacy

UNNU is not intended for children under the legal minimum age in their country.

We do not knowingly collect personal data from minors.

10. Cookies & Tracking Technologies

• The UNNU website may use cookies for essential functionality, performance monitoring, and analytics.
• The UNNU mobile app does not use third-party advertising trackers.

11. Third-Party Services

The Platform may integrate third-party services (such as payment providers). Their handling of personal data is governed by their respective privacy policies. UNNU is not responsible for third-party privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on the Platform and become effective immediately upon posting. Continued use of UNNU constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions, requests, or concerns:

UNNU L.L.C. S.P.C.
Email: info@myunnu.com
Location: Abu Dhabi, United Arab Emirates